FAQ

Can you receive text messages on the smart watch through your iPhone?

Only Android system can do that. we don’t have an app for iPhone right now, it cannot read messages, remote capturing. However, the other functions (call sync, address book, pedometer, calendar, stopwatch, calculator, alarm function, music) works well.

 

Does this work with a Galaxy S5?

Yes, this is a new Bluetooth Smart Aplus watch which is compatible with all Bluetooth V2.0 or above enabled smartphones (support Android 2.3 or above),such as iPhone 4, 4S, 5, 5S, Samsung S3, S4, Note 2, Note 3, Note 4 etc.

 

Is it waterproof?

The short answer is "No". It can resist splashes or getting caught in the rain, but don't submerge it. It is Normal waterproof, a little water is no problem. But never put it into water.

 

Can it support bluetooth headphones for calls when it connect with a phone?

it can not support bluetooth headphone, because it use the bluetooth channel itself, then the bluetooth headphone cannot be connected.

 

How do you pair Iphone 5s with this watch? The Iphone 5s finds the Aplus Watch, but will not pair despite the numbers matching. Any help?

Both the watch and the phone open the bluetooth. Once the name of the watch show in the BT setting of the cellphone. Go to BT Dialer of the watch then turn on,then go to visibility and put also turn on. then press connect on the cellphone.DON'T make them be searched at the same time!

 

Is it compatible with iphone 5S?

It is compatible with IOS Apple iphone 4/4S/5/5C/5S Android Samsung S2/S3/S4/S5/Note 2/Note 3

 

How do u set it?

the Bt notification app in the google play store works the best. It is a green text bubble inside a white box. It's called Bluetoothnotice. You also have to change your accessibility settings on your device

 

Can you give instructions about how to connect Bluetooth?

First, download and install the APK in your devices. Second, open Bluetooth on your devices and watch. Third, you can use your devices to search the Aplus Watch, or use Aplus Watch to search the device you want to match. When searching finished, please connect them by following the notice.

 

Does the watch has eternal earphone port to listen music?

Sorry, it doesn’t have headphone jack, but it has its own speaker in it. it controls the music player and also the sound come through the watch speaker.

 

Can you answer calls directly from the phone?

yes, it supports phone answering. You also can dial through the watch.

 

When you are on the clock/ watch mode, does the screen sleep? Or do I need to keep pressing the power button to know the time of day?

Yes, the screen will sleep. You need to press the power button to know the time. Maybe you can set the LCD backlight time according to your requirements.

 

Is this a watch smart phone or a blue tooth watch, and do it vibrate when I get a text message?

It is a Bluetooth watch, can connect with your smart phone, and can make it vibrate when you get a text message. But only supports Android System.

 

Does it work for tablets too?

Yes, it depends on your table’s system. All is fine for Android device, while IOS is limited.

 

Can it be set to silently vibrate when you receive a call?

Yes, you can set through Ringtone function.

 

What is the battery life like on a day to day basis?

Talk Time: about 3 hours Music Play Time: about 6 hours Standby Time: about 160 hours Power Supply: 450mAh polymer battery

 

Does it support images? Can i see my photos on it??

Sorry, it doesn’t support images.

 

What’s the material of the watch? Is it durable enough?

Yes, it is of high quality. The watch band material is durable and soft rubber. The watch case material is stainless steel.

 

How Aplus watch working with smartphone and bluetooth headset? If I listen music via Bluetooth headset, can I use this watch with smartphone (receiving notifications, reading sms)? Or If i connect headset, would watch be disconnected? I mean, can both devices (watches and bluetooth headset) working together or not (one of them needs to be disconnected)?

Yes, can be connected at the same time, headphones and Aplus watch both can control the mobile music. When you use bluetooth headset listening to the music, Aplus Watch would show incoming calls, music will be automatically suspended until the end of the phone call. Use headphones listening to music first, then connect Aplus watch, the music will come from the Aplus watch, but headset still can control the headset, and then the music come from the headset, and vice versa.

 

 

What is your return policy ?

We do our best to serve our each customer the best that we can.
We will refund you for items returned within 7 days after you receiving them, for any reason. A full refund will be given if items are returned in their original condition.

Merchandise which is damaged or missing components is not refundable.
Buyers are responsible for return shipping with proper packaging.
On receiving items, we will refund you immediately.

 

Is there a warranty on the product ?

Yes! We provide 1 month replacement and 12 months maintenance warranties. Items can be replaced during the first month or maintained for the first year.

 

Shipping

You guys really ship for free ?

  • Yes, World Wide Free Shipping to Russia, United States, United Kingdom, Canada, France, Belarus, Lithuania, Czech Republic, Slovakia,Bulgaria,Ukraine,Hungary,Finland,Poland and etc.

  • We only ship to the approved address given in PayPal payment. Please check  and make sure your payment address in PayPal is correct.

 

What is your processing time ?

You can expect your order to be processed and shipped out within 1 to 3 business days.

How much time will my order take to arrive to my place ?

  • [Singapore Air Mail(Tracking code Available) is the default mode of Transportation]
  • Will use Singapore registered AirMail when Order Total Value less than USD200 : Arrive in 15-20 Business days ,tracking Number available.
  • Will use DHL, UPS or EMS when Order Total Value more than USD200 : Arrive in 4-7 Business days ,tracking Number available.

 

How do I track my order ?

Track MyOrder (Order No.): Please Email us including your paypal transaction number and your order number to track your order